Do I buy online, or book a call?
Book a call. Every project starts with one, so the plan and the price fit your business. You will see both in writing before you pay anything.
Is this only for local service businesses?
No. If your business needs customers, a website it can be proud of, or marketing taken off its plate, tell us about it. Shops, firms, studios, online businesses and crews all fit.
What decides the website price?
The pages, writing and features you want. The build is a one-time fee between $1,000 and $1,500, and hosting starts at $50 a month. We agree the scope and the exact price in writing before we start.
What does the phone assistant and follow-up cost?
There is a one-time setup and a monthly fee. Voice is $2,000 setup and $500 a month. Voice and text is $2,500 setup, and voice, text and email is $3,000 setup, both from $500 a month. The ad budget is agreed before anything runs.
What do content and ads cost?
Done-for-you content is about $1,000 a month. Ads management is from $2,500 a month with no setup fee, and you pay the ad spend directly to the ad platform. A support agent or a custom authority site is quoted per project.
How do the dialer seats work?
Each seat is a per-month price: Basic $29, Breeze $49 or Jetstream $99. Volume pricing for larger teams is set at your meeting. Billing is monthly; a yearly option is coming. Load calling credit in $25, $50, $75 or any amount; calling is $0.75 per dialing hour, transcription included, drawn from your balance. Plans include 1 / 3 / 5 phone numbers, and extra numbers are $5 a month. There is no setup fee to sign up, and custom software around the dialer is a one-time fee, quoted.
What does setup include?
Your business number (new, or forwarding from yours), the phone assistant trained on your services, areas, questions and booking rules, your calendar connected, your leads in one place, follow-up built for text, call and email, missed-call text-back, and the recording notice and texting registration. You approve the scripts and campaigns before anything goes live. We aim to be live in two to three weeks once your approvals and phone details are in.
What does the monthly cover?
Someone reviews your calls and conversations, fixes what is not working, builds new offers and campaigns as you need them, and sends you a regular report. What is included each month is set out in your written plan, and anything beyond it is agreed in writing before it applies.
Do I keep my phone number?
Yes. We can set up a new business number for the assistant, or forward the one you already use. Moving or forwarding a number needs your approval, and you decide.
How do you handle the texting rules?
Before any text goes out for you, we register your business for texting with the carriers and record each lead’s consent. Every series starts with a clear way to stop, and a reply of STOP ends texts right away. Calls may be recorded, with a notice at the start. Health and medical practices are quoted separately.
What does the phone assistant actually do?
It answers the calls you miss, tells the caller it is an assistant, finds out what they need and sends you a summary. It follows wording you approve, and it does not quote prices or book jobs unless you have told it how. Calls may be recorded, with a notice at the start, so your account lead can review them.
What if it gets something wrong?
It is built to say so when it cannot do something, and to take a message or pass the call to you instead of guessing. When booking is turned on, it offers only times that are open on your calendar. Then the regular review is what catches the rest: your account lead listens to the calls, corrects the wording and tells you what changed. If you spot something first, tell us and it goes into the next fix.
Who will I actually work with?
A strategist for the first call and your written plan. Then one account lead, assigned to you, who runs the build and the monthly work and answers for it. You approve the wording, the posts and the ads before anything goes out.
What do I still do?
Approve the wording and offers, answer the leads we hand you, quote the jobs and do the work. We carry the agreed marketing around it.
Can you build a tool, not just a site?
Often. A booking page, a quote form or a simple dashboard can be scoped as an add-on. We say plainly what’s included before you agree to anything.
Are the examples on this page client results?
No. The websites shown are concept designs, and the call, conversation, lead list, ad, posts, report numbers and photographs are illustrations of how the work looks.
Do I own my website and system?
Your domain, your content, your leads and your call recordings are yours. We host and run the system for you, and we agree in writing what happens to your website and phone number if you ever leave.